Upload Zendesk attachment URLs to Convertapi
Move remote ticket files into conversion ready storage automatically.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Upload File From URL
Tool to upload a file directly from a remote url. use when you need to import files hosted on a remote server without downloading locally.
Why this helps
Copying attachment links between support and file tools creates avoidable delays.
- Reduce manual downloading
- Prepare files for conversion
- Keep intake consistent
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Convertapi in Notis once.
- 2Create an automation for ticket attachment intake.
- 3Describe that each new ticket attachment URL should be uploaded to Convertapi and reported with its file id.
- 4Pick New Zendesk Ticket as the trigger and choose where reports go.
- 5Test with one real ticket containing a remote attachment.
Questions about this workflow
Does this download the file locally first?
Convertapi receives the file directly from its remote URL.
How long is the uploaded file available?
Convertapi temporary uploads are intended for short term use and expire after the service retention window.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Convertapi. A trigger fires from one place; an action lands in another.
Zendesk triggers
Convertapi actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Async Convert
Tool to perform an asynchronous file conversion. use when converting large or long-running files to avoid client timeouts.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Async Job
Tool to delete a previously created asynchronous conversion job. use when the job is no longer required to free server resources.
New User Created
Triggered when a new user is created in Zendesk.
Delete Uploaded File
Tool to delete a previously uploaded file. use when the file is no longer needed and should be removed from temporary storage.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
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Upload File From URL
Tool to upload a file directly from a remote url. use when you need to import files hosted on a remote server without downloading locally.
Upload File (Multipart)
Tool to upload a file via multipart/form-data. use when you need to store a file on convertapi's servers (up to 3 hours) and obtain a fileid for subsequent conversions.
Connect any two apps with Notis in the middle.
Zendesk and Convertapi, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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