Run Control D bulk filter remediation from Zendesk
Respond to a confirmed network incident with one coordinated policy update.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Bulk Update Profile Filters
Tool to bulk update filters on a specific profile. Use when you need to enable or disable multiple filters at once. Provide a list of filter IDs with desired states.
Why this helps
Incident response slows down when each filter must be changed manually.
- Coordinate related filter changes
- Reduce response time
- Keep incident context in the run report
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Control D in Notis once.
- 2Create an automation with the incident criteria and profile details.
- 3Tell Notis to apply the listed filter states to the confirmed Control D profile after validating the ticket evidence.
- 4Pick New Zendesk Ticket and select a report channel.
- 5Test with one resolved incident example.
Questions about this workflow
Can it validate the incident first?
Yes, specify the ticket tags, text evidence, or approval language that must be present.
What if one filter is invalid?
Ask Notis to report the invalid item and avoid partial changes unless you explicitly allow them.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Control d. A trigger fires from one place; an action lands in another.
Zendesk triggers
Control d actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Device by ID
Tool to delete a Control-D device. Use when you need to remove a device by its identifier after confirming the device_id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Profile by ID
Tool to delete a profile. Use when you need to remove a profile by its ID after ensuring it is not enforced by any device.
New User Created
Triggered when a new user is created in Zendesk.
Delete Profile Rule by Hostname
Tool to delete a specific custom rule by hostname from a profile. Use after confirming profile_id and hostname.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete Profile Rule by Rule ID
Tool to delete a specific custom rule by its ID within a profile. Use after confirming profile_id and rule_id.
Delete Profile Rule in Folder
Tool to delete a specific custom rule within a folder. Use after confirming profile_id, rule_id, and folder_id.
Delete Profile Schedule
Tool to delete a specific schedule within a profile. Use after confirming profile_id and schedule_id.
List Known Access IPs
Tool to list known IPs associated with the account. Use when you need to retrieve recent access IPs for device resolver queries.
Get Analytics Endpoints
Tool to list analytics storage regions and their endpoints. Use after authenticating to retrieve available analytics regions.
Connect any two apps with Notis in the middle.
Zendesk and Control d, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Control d.