Turn product names into exact documentation IDs
Make future documentation lookups more reliable from the first user record.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Resolve-library-id
Resolves a package/product name to a Context7-compatible library ID and returns matching libraries. You MUST call this function before 'query-docs' to obtain a valid Context7-compatible library ID UNLESS the user explicitly provides a library ID in the format '/org/project' or '/org/project/version' in their query. Selection Process: 1. Analyze the query to understand what library/package the user is looking for 2. Return the most relevant match based on: - Name similarity to the query (exact matches prioritized) - Description relevance to the query's intent - Documentation coverage (prioritize libraries with higher Code Snippet counts) - Source reputation (consider libraries with High or Medium reputation more authoritative) - Benchmark Score: Quality indicator (100 is the highest score) Response Format: - Return the selected library ID in a clearly marked section - Provide a brief explanation for why this library was chosen - If multiple good matches exist, acknowledge this but proceed with the most relevant one - If no good matches exist, clearly state this and suggest query refinements For ambiguous queries, request clarification before proceeding with a best-guess match. IMPORTANT: Do not call this tool more than 3 times per question. If you cannot find what you need after 3 calls, use the best result you have.
Why this helps
A familiar product name may match several libraries or versions.
- Reduce lookup ambiguity
- Speed future research
- Capture cleaner technical context
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Context7 MCP once.
- 2Create a product name resolution automation.
- 3Instruct Notis to read the product or framework name in each new user record and resolve the best Context7 library ID.
- 4Pick New User Created as the trigger.
- 5Choose where reports go and test with one real profile.
Questions about this workflow
Can it return multiple matches?
Yes. Ask it to report the best match and alternatives when ambiguity remains.
Does it change Zendesk data?
No. It produces a resolution report for the support team.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Context7 MCP. A trigger fires from one place; an action lands in another.
Zendesk triggers
Context7 MCP actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Query-docs
Retrieves and queries up-to-date documentation and code examples from Context7 for any programming library or framework. You must call 'resolve-library-id' first to obtain the exact Context7-compatible library ID required to use this tool, UNLESS the user explicitly provides a library ID in the format '/org/project' or '/org/project/version' in their query. IMPORTANT: Do not call this tool more than 3 times per question. If you cannot find what you need after 3 calls, use the best information you have.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Resolve-library-id
Resolves a package/product name to a Context7-compatible library ID and returns matching libraries. You MUST call this function before 'query-docs' to obtain a valid Context7-compatible library ID UNLESS the user explicitly provides a library ID in the format '/org/project' or '/org/project/version' in their query. Selection Process: 1. Analyze the query to understand what library/package the user is looking for 2. Return the most relevant match based on: - Name similarity to the query (exact matches prioritized) - Description relevance to the query's intent - Documentation coverage (prioritize libraries with higher Code Snippet counts) - Source reputation (consider libraries with High or Medium reputation more authoritative) - Benchmark Score: Quality indicator (100 is the highest score) Response Format: - Return the selected library ID in a clearly marked section - Provide a brief explanation for why this library was chosen - If multiple good matches exist, acknowledge this but proceed with the most relevant one - If no good matches exist, clearly state this and suggest query refinements For ambiguous queries, request clarification before proceeding with a best-guess match. IMPORTANT: Do not call this tool more than 3 times per question. If you cannot find what you need after 3 calls, use the best result you have.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Context7 MCP, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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