Create a private Confluence space for qualifying new users
Give high touch customers a dedicated home. Notis creates a private Confluence space when a new Zendesk user meets your criteria.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Create Space
Tool to create a new confluence space. use when setting up a new knowledge area for organization.
Why this helps
Special customer workspaces take manual setup, so teams delay creating them until context is lost.
- Standardize high touch customer setup
- Reduce workspace creation time
- Keep sensitive collaboration isolated
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Confluence in Notis once.
- 2Create an automation named Private Customer Space.
- 3Tell Notis which new user signals justify a private space and what the space should contain.
- 4Pick New User Created as the trigger and choose where run reports go.
- 5Test with one qualifying user.
Questions about this workflow
Will every new user get a space?
No. Instruct Notis to create one only when the available user context meets your criteria.
Can the space name follow a convention?
Yes. Provide the naming convention in the plain language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Confluence. A trigger fires from one place; an action lands in another.
Zendesk triggers
Confluence actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to retrieve a confluence space by its id. use when you need detailed metadata of a specific space.
New User Created
Triggered when a new user is created in Zendesk.
Create Blogpost
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Triggers when a new ticket is created in a specified Zendesk view.
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Tool to create a new content property on a whiteboard. use when you need to attach custom metadata to a confluence whiteboard.
Create Page
Tool to create a new confluence page in a specified space. use when you need to create new documentation or content.
Create Page Property
Tool to create a property on a confluence page. use when you need to add custom metadata or settings to a page.
Create Private Space
Tool to create a private confluence space. use when you need an isolated workspace viewable only by its creator.
Connect any two apps with Notis in the middle.
Zendesk and Confluence, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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