Create an onboarding brief for every new Zendesk user
Make new user context easy to find. Notis creates a lightweight Confluence brief whenever Zendesk adds a user.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Create Page
Tool to create a new confluence page in a specified space. use when you need to create new documentation or content.
Why this helps
New user details are scattered across systems, making handoffs and follow-up easy to miss.
- Create a consistent onboarding record
- Reduce manual copying between tools
- Give the team one place for next steps
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Confluence in Notis once.
- 2Create an automation named New User Brief.
- 3Tell Notis to create a concise onboarding page from the available Zendesk user data and call out missing context.
- 4Pick New User Created as the trigger and select a report destination.
- 5Test it with one real user event.
Questions about this workflow
What if Zendesk provides limited user data?
Notis can state what is present and list missing information for follow-up.
Can the brief be private?
Choose a restricted Confluence space or instruct Notis to use an appropriate internal location.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Confluence. A trigger fires from one place; an action lands in another.
Zendesk triggers
Confluence actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Space by ID
Tool to retrieve a confluence space by its id. use when you need detailed metadata of a specific space.
New User Created
Triggered when a new user is created in Zendesk.
Create Blogpost
Tool to create a new confluence blog post. use when you need to publish content in a specific space.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
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Tool to create a new content property on a whiteboard. use when you need to attach custom metadata to a confluence whiteboard.
Create Page
Tool to create a new confluence page in a specified space. use when you need to create new documentation or content.
Create Page Property
Tool to create a property on a confluence page. use when you need to add custom metadata or settings to a page.
Create Private Space
Tool to create a private confluence space. use when you need an isolated workspace viewable only by its creator.
Connect any two apps with Notis in the middle.
Zendesk and Confluence, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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