Get a fast background snapshot for tickets
Give agents a useful starting point when a ticket mentions an unfamiliar term.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Composio DuckDuckGo Search
The duckduckgosearch class utilizes the composio duckduckgo search api to perform searches, focusing on web information and details. it leverages the duckduckgo search engine via the composio duckduckgo search api to retrieve relevant web data based on the provided query.
Why this helps
A quick definition or background check can still take several manual searches during a busy queue.
- Reduce lookup time
- Clarify unfamiliar terms
- Help triage complex requests
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Composio search once in the Notis portal.
- 2Create the automation and describe the snapshot format.
- 3Tell Notis to search unfamiliar terms in each ticket and return a brief explanation with links.
- 4Choose New Zendesk Ticket as the trigger and select a report channel.
- 5Test it with one ticket containing an unfamiliar term.
Questions about this workflow
Can it search multiple terms?
Yes. Ask Notis to group results by term and keep the explanation concise.
Does it classify ticket priority?
Only if you explicitly ask for a suggested priority and provide your criteria.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Composio search. A trigger fires from one place; an action lands in another.
Zendesk triggers
Composio search actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Composio DuckDuckGo Search
The duckduckgosearch class utilizes the composio duckduckgo search api to perform searches, focusing on web information and details. it leverages the duckduckgo search engine via the composio duckduckgo search api to retrieve relevant web data based on the provided query.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Composio Google Events Search
The eventsearch class enables scraping of google events search queries. it conducts an event search using the composio events search api, retrieving information on events such as concerts, festivals, and other activities based on the provided query.
New User Created
Triggered when a new user is created in Zendesk.
Exa Answer
Get answers with citations using the exa api.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Composio Similarlinks
Perform a search to find similar links and retrieve a list of relevant results. the search can optionally return contents.
Composio Finance Search
The financesearch class utilizes the composio finance search api to conduct financial searches, focusing on financial data and stock information. it leverages the google finance search engine via the composio finance search api to retrieve pertinent financial details based on the provided query.
Composio Google Maps Search
The googlemapssearch class performs a location-specific search using the composio goolge maps search api. this class extends the functionality of the base action class to specifically target locations related to the given query. by utilizing the google maps search engine through the composio goolge maps search api, it fetches the most relevant location data based on the input query. the `googlemapssearch` class is particularly useful for applications that need to retrieve and display location information about a specific area. it leverages the powerful search capabilities of google's maps search engine, ensuring that the returned results are accurate and relevant.
Composio Image Search
The imagesearch class performs an image search using the composio image search api, to target image data and information. it uses the google images search engine through the composio image search api to fetch relevant image information based on the input query.
Composio News Search
The newssearch class performs a news-specific search using the composio news search api. this class extends the functionality of the base action class to specifically target news articles related to the given query. by utilizing the google news search engine through the composio news search api, it fetches the most relevant news articles based on the input query. the `newssearch` class is particularly useful for applications that need to retrieve and display the latest news articles about a specific topic. it leverages the powerful search capabilities of google's news search engine, ensuring that the returned results are current and relevant.
Connect any two apps with Notis in the middle.
Zendesk and Composio search, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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