Turn connection blockers into a clear follow-up
Keep integration blockers moving even when a ticket arrives before access is ready.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Manage connection
Manage a connection to a toolkit with comprehensive authentication support. supports all authentication scenarios: 1. composio default oauth (no parameters needed) 2. custom oauth (user's client id/client secret) 3. api key/bearer token authentication 4. basic auth (username/password) 5. hybrid scenarios (oauth + connection fields like site name) 6. connection-only fields (subdomain, api key at connection level) 7. no authentication required automatically detects and validates auth config vs connection fields, provides helpful error messages for missing parameters. notifies properly if a connection already exists or if authentication params are required from the user.
Why this helps
Support requests stall when the needed toolkit is not connected and ownership is unclear.
- Clarify connection ownership
- Reduce stalled tickets
- Create consistent escalation notes
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Composio once in Notis.
- 2Create an automation named Connection blocker follow-up.
- 3Tell Notis to assess the ticket, prepare the required Composio connection management step, and summarize ownership.
- 4Pick the Zendesk New Zendesk Ticket trigger.
- 5Choose a report channel and test with one connection-blocked ticket.
Questions about this workflow
Will it change an active connection automatically?
Only when your instruction explicitly authorizes a supported management action.
What if no connection is required?
The report should state that no connection follow-up is needed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Composio. A trigger fires from one place; an action lands in another.
Zendesk triggers
Composio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Ask Oracle
Static helper that returns a comprehensive system prompt describing how to plan and execute tasks using the available composio tools and workflows. no inputs required; simply call to retrieve the prompt. always call this after the search tool is executed -- it will provide the best context on how to proceed, chain tools, and execute the task end-to-end. relevant tools referenced by the prompt: 1. composio search tools 2. composio multi execute tool 3. composio execute code 4. composio manage connections 5. composio bash tool
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Check active connection (deprecated)
Deprecated: use check active connections instead for bulk operations. check active connection status for a toolkit or specific connected account id. returns connection details if active, or required parameters for establishing connection if none exists. active connections enable agent actions on the toolkit.
New User Created
Triggered when a new user is created in Zendesk.
Check multiple active connections
Check active connection status for multiple toolkits or specific connected account ids. returns connection details if active, or required parameters for establishing connection if none exists. active connections enable agent actions on toolkits.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Plan
This is a workflow builder that ensures the LLM produces a complete, step-by-step plan for any use case. WHEN TO CALL: - Call this tool based on COMPOSIO_SEARCH_TOOLS output. If search tools response indicates create_plan should be called and the usecase is not easy, call it. - Use this tool after COMPOSIO_SEARCH_TOOLS or COMPOSIO_MANAGE_CONNECTIONS to generate an execution plan for the user's use case. - USE for medium or hard tasks — skip it for easy ones. - If the user switches to a new use case in the same chat and COMPOSIO_SEARCH_TOOLS again instructs you to call the planner, you MUST call this tool again for that new use case. Memory Integration: - You can choose to add the memory received from the search tool into the known_fields parameter of the plan function to enhance planning with discovered relationships and information. Outputs a complete plan with sections such as "workflow_steps", "complexity_assessment", "decision_matrix", "failure_handling" "output_format", and more as needed. If you skip this step for non-easy tasks, workflows will likely be incomplete, or fail during execution for complex tasks. Calling it guarantees reliable, accurate, and end-to-end workflows aligned with the available tools and connections.
Enable trigger
Enable a specific trigger for the authenticated user.
Execute agent
Execute complex workflows using ai agent reasoning between multiple tool calls. use this for: complex multi-step workflows requiring reasoning, error handling and retry logic. use composio multi execute tool instead for: simple parallel operations, batch operations on similar data (e.g., fetch 5 emails, get 10 sent messages, retrieve multiple user profiles), independent tool calls that don't need each other's results, or bulk operations where all parameters are known upfront. performance: agent calls add ~2-3 seconds overhead. use for workflows >3 tools or requiring conditional logic. avoid for simple parameter passing.
Execute Composio Tool
Execute a tool using the composio api.
Get Tool Dependency Graph
Get the dependency graph for a given tool, showing related parent tools that might be useful. this action calls the composio labs dependency graph api to retrieve tools that are commonly used together with or before the specified tool. this helps discover related tools and understand common workflows.
Connect any two apps with Notis in the middle.
Zendesk and Composio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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