Compare SRS ratings from Zendesk tickets
Give agents a clean rating comparison with the season clearly stated.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
SRS Ratings
Tool to retrieve Simple Rating System (SRS) team ratings. Use when you need historical SRS values for a season, optionally filtering by team or conference.
Why this helps
Manual SRS checks often omit the season or compare mismatched teams.
- Keep comparisons consistent
- Show the requested season
- Speed up analytical replies
Setup
Build it in a few focused steps.
- 1Connect both apps in Notis.
- 2Create an SRS Comparison automation.
- 3Describe that Notis should extract teams and season, retrieve SRS values, and summarize the difference.
- 4Select New Zendesk Ticket and choose where reports go.
- 5Test with a comparison ticket.
Questions about this workflow
Can it filter by conference?
Yes, when the ticket or instruction supplies a conference filter supported by the action.
What if one team is missing?
Notis should flag the incomplete comparison and ask for the second team.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to College football data. A trigger fires from one place; an action lands in another.
Zendesk triggers
College football data actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Advanced Box Score
Tool to retrieve advanced box score metrics for a single college football game. Use after selecting a specific game to access team- and player-level advanced analytics.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Advanced Game Stats
Tool to retrieve advanced team metrics at the game level. Use when detailed offensive and defensive metrics (success rates, explosiveness, havoc) are needed.
New User Created
Triggered when a new user is created in Zendesk.
Advanced Season Stats by Team
Tool to retrieve advanced season metrics aggregated by team and season. Use after selecting season and team filters.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Betting Lines
Tool to fetch betting lines and totals by game and provider. Use when you need current or historical betting line data filtered by specific criteria.
Composite Team Talent
Tool to fetch composite team talent rankings by season. Use when you need 247Sports team talent composites for specified seasons.
Conference Memberships History
Tool to retrieve historical conference memberships for teams, including years active and division. Use when you need to trace a team's conference history over time.
Divisions by Conference
Tool to list FBS/FCS conference divisions with active years and metadata. Use after specifying an optional season year to filter active divisions.
Get Drive Data
Tool to retrieve drive-level data and results. Use when analyzing detailed drives for specified games after filtering by season, team, or week.
Connect any two apps with Notis in the middle.
Zendesk and College football data, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business College football data.