Create rivalry history briefs from tickets
Give agents the series record and historical context in seconds.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Team Matchup History
Tool to retrieve head-to-head team matchup records over a date range. Use after selecting two FBS teams to compare their matchup history.
Why this helps
Manually assembling a rivalry timeline takes time and invites inconsistent date ranges.
- Standardize rivalry answers
- Save research time
- Highlight historical context
Setup
Build it in a few focused steps.
- 1Connect both apps once in Notis.
- 2Create a Rivalry History automation.
- 3Tell Notis to identify the two teams and requested date range, then summarize their matchup history.
- 4Choose New Zendesk Ticket and a report destination.
- 5Test with one ticket about a named rivalry.
Questions about this workflow
Can it use a specific date range?
Yes. Include the requested range in the instruction and have Notis flag it when absent.
Does it predict the next game?
No. It summarizes returned historical matchup records.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to College football data. A trigger fires from one place; an action lands in another.
Zendesk triggers
College football data actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Advanced Box Score
Tool to retrieve advanced box score metrics for a single college football game. Use after selecting a specific game to access team- and player-level advanced analytics.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Advanced Game Stats
Tool to retrieve advanced team metrics at the game level. Use when detailed offensive and defensive metrics (success rates, explosiveness, havoc) are needed.
New User Created
Triggered when a new user is created in Zendesk.
Advanced Season Stats by Team
Tool to retrieve advanced season metrics aggregated by team and season. Use after selecting season and team filters.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Betting Lines
Tool to fetch betting lines and totals by game and provider. Use when you need current or historical betting line data filtered by specific criteria.
Composite Team Talent
Tool to fetch composite team talent rankings by season. Use when you need 247Sports team talent composites for specified seasons.
Conference Memberships History
Tool to retrieve historical conference memberships for teams, including years active and division. Use when you need to trace a team's conference history over time.
Divisions by Conference
Tool to list FBS/FCS conference divisions with active years and metadata. Use after specifying an optional season year to filter active divisions.
Get Drive Data
Tool to retrieve drive-level data and results. Use when analyzing detailed drives for specified games after filtering by season, team, or week.
Connect any two apps with Notis in the middle.
Zendesk and College football data, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business College football data.