Prepare roster context for new users
Start every new user conversation with the right team roster context.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Get Team Roster
Tool to fetch roster for a given team and season. Use when you need a team's roster for a specific year.
Why this helps
Onboarding teams often need to verify roster details before answering a new user's first question.
- Improve onboarding context
- Reduce repeated roster searches
- Make first responses more relevant
Setup
Build it in a few focused steps.
- 1Connect Zendesk and College football data.
- 2Create a New User Roster Context automation.
- 3Tell Notis to use any supplied team and season details to retrieve and summarize the roster, or flag missing details.
- 4Pick New User Created as the trigger and choose a report channel.
- 5Test with a new user profile containing team information.
Questions about this workflow
What if the profile has no team or season?
Notis should report that roster lookup needs those details instead of guessing.
Is the roster saved to Zendesk?
The workflow produces a report for your chosen channel unless you add a supported Zendesk action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to College football data. A trigger fires from one place; an action lands in another.
Zendesk triggers
College football data actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Advanced Box Score
Tool to retrieve advanced box score metrics for a single college football game. Use after selecting a specific game to access team- and player-level advanced analytics.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Advanced Game Stats
Tool to retrieve advanced team metrics at the game level. Use when detailed offensive and defensive metrics (success rates, explosiveness, havoc) are needed.
New User Created
Triggered when a new user is created in Zendesk.
Advanced Season Stats by Team
Tool to retrieve advanced season metrics aggregated by team and season. Use after selecting season and team filters.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Betting Lines
Tool to fetch betting lines and totals by game and provider. Use when you need current or historical betting line data filtered by specific criteria.
Composite Team Talent
Tool to fetch composite team talent rankings by season. Use when you need 247Sports team talent composites for specified seasons.
Conference Memberships History
Tool to retrieve historical conference memberships for teams, including years active and division. Use when you need to trace a team's conference history over time.
Divisions by Conference
Tool to list FBS/FCS conference divisions with active years and metadata. Use after specifying an optional season year to filter active divisions.
Get Drive Data
Tool to retrieve drive-level data and results. Use when analyzing detailed drives for specified games after filtering by season, team, or week.
Connect any two apps with Notis in the middle.
Zendesk and College football data, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business College football data.