Resolve partner references from Zendesk
Turn partner names in support requests into consistent CoinMarketCap references for research.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Partner Map
Tool to retrieve a mapping of all CoinMarketCap partners with their unique IDs, names, and slugs. Use when you need to map partner names or slugs to numeric IDs.
Why this helps
Partner names alone can be ambiguous when teams need to compare or investigate records.
- Reduce reference ambiguity
- Speed up partner research
- Create reviewable lookup notes
Setup
Build it in a few focused steps.
- 1Connect Zendesk and CoinMarketCap in Notis once.
- 2Create an automation named Partner reference lookup.
- 3Tell Notis to extract partner names from new tickets, return matching IDs and flag uncertain matches.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with a ticket that names a partner.
Questions about this workflow
What if several partners match?
Ask Notis to list the candidates and request human confirmation.
Does this provide partner performance data?
This action maps partner names and IDs; any additional data must come from another supported source.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Coinmarketcap. A trigger fires from one place; an action lands in another.
Zendesk triggers
Coinmarketcap actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Zendesk and Coinmarketcap, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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