Build a market snapshot from Zendesk tickets
Give your support team a quick, current view of active crypto listings when customers ask what is happening in the market.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Cryptocurrency Listings Latest
Tool to fetch the latest active cryptocurrency listings with their current market data. Use when you need up-to-date snapshots of asset metrics.
Why this helps
Broad market questions require manual scanning across many assets before an agent can respond.
- Summarize current market conditions faster
- Reduce tab switching for agents
- Create consistent research notes
Setup
Build it in a few focused steps.
- 1Connect Zendesk and CoinMarketCap in Notis once.
- 2Create an automation named Ticket market snapshot.
- 3In one instruction, ask Notis to fetch latest listings and summarize only the assets relevant to the ticket.
- 4Select New Zendesk Ticket as the trigger and set the report destination.
- 5Run a test using a ticket that asks for a market overview.
Questions about this workflow
Can the workflow focus on a sector or asset type?
Yes, include the requested focus in the ticket or in the automation instruction, and state what to do when the data is not available.
Which data is returned?
CoinMarketCap latest listings provide current market data for active cryptocurrencies.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Coinmarketcap. A trigger fires from one place; an action lands in another.
Zendesk triggers
Coinmarketcap actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Exchange Listings Historical
Tool to retrieve historical exchange listings for a specified date. Use when you need exchange listings as of a past date (YYYY-MM-DD).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cryptocurrency Listings Latest
Tool to fetch the latest active cryptocurrency listings with their current market data. Use when you need up-to-date snapshots of asset metrics.
New User Created
Triggered when a new user is created in Zendesk.
Cryptocurrency Map
Tool to retrieve a mapping of all cryptocurrencies, including their unique IDs, symbols, and names. Use when you need reference IDs for crypto assets.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Latest Cryptocurrency Quotes
Tool to get the latest market quotes for one or more cryptocurrencies. Use after selecting desired coins.
Exchange Map
Tool to retrieve a mapping of all cryptocurrency exchanges. Use when you need reference IDs for exchanges.
Get cryptocurrency info
Tool to fetch metadata (description, logo, URLs) for one or more cryptocurrencies. Use when you need static asset details like descriptions, logos, and related links.
Get exchange info
Tool to get detailed metadata for one or more exchanges. Use when you need exchange logos, supported fiats, launch dates, and official links.
Get API Key Info
Tool to retrieve your CoinMarketCap API key details, rate limits, and usage statistics. Use after setting your API key to inspect limits and usage.
Connect any two apps with Notis in the middle.
Zendesk and Coinmarketcap, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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