Review wallet anomalies when a Zendesk ticket arrives
Give your team a focused review of what looks unusual, unclear, or missing before a ticket moves forward.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List Wallets
Retrieve all wallets from coinbase via the cdp sdk.
Why this helps
Founders can miss important wallet clues when ticket queues are busy and every case requires a separate manual check.
- Prioritize human review
- Make uncertainty visible
- Reduce overlooked wallet details
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Coinbase once in the Notis portal.
- 2Create an automation named Ticket wallet anomaly review.
- 3Describe that Notis should list Coinbase wallets, identify unusual or incomplete details relevant to the ticket, and separate facts from questions.
- 4Pick New Zendesk Ticket as the trigger.
- 5Choose where run reports go and test with one real ticket.
Questions about this workflow
Does anomaly mean fraud is confirmed?
No. The report should describe observable wallet data and request human review rather than claim wrongdoing.
What happens when no anomaly is visible?
The report can state that no notable issue was found in the returned wallet data.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Coinbase. A trigger fires from one place; an action lands in another.
Zendesk triggers
Coinbase actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
List Wallets
Retrieve all wallets from coinbase via the cdp sdk.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Coinbase, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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