Attach wallet context to an escalation webhook
Give escalation teams the wallet context they need at the exact moment a review request is raised.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Wallets
Retrieve all wallets from coinbase via the cdp sdk.
Why this helps
Escalations stall when the person receiving them has to reconstruct wallet context before deciding the next step.
- Speed up internal escalation
- Preserve the request context
- Make review queues easier to scan
Setup
Build it in a few focused steps.
- 1Connect Coinbase once in the Notis portal.
- 2Create an automation named Escalation wallet context.
- 3Describe that Notis should retrieve wallets for each webhook request and format verified facts, open questions, and requested review scope.
- 4Pick a webhook trigger and connect the endpoint to your escalation source.
- 5Choose where run reports go and test with one real request.
Questions about this workflow
Can it decide the final escalation outcome?
No. It prepares context for a human decision using the available wallet data.
What if the request lacks enough identifying context?
The report should identify the missing context and avoid guessing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Coinbase. A trigger fires from one place; an action lands in another.
Zendesk triggers
Coinbase actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
List Wallets
Retrieve all wallets from coinbase via the cdp sdk.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Coinbase, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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