Pull CodeREADr scan history for Zendesk investigations
Bring scan history into the investigation workflow without repeated exports.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Retrieve bulk scan records
Tool to retrieve bulk scan records. Use after specifying filters to fetch scan history in JSON or CSV for reporting.
Why this helps
Support investigations stall while someone manually gathers scan records and filters.
- Shorten investigation turnaround
- Keep requested filters with the ticket context
- Produce a structured scan history report
Setup
Build it in a few focused steps.
- 1Connect Zendesk and CodeREADr in Notis once.
- 2Create an automation named Ticket to scan history.
- 3Tell Notis to retrieve bulk scan records using only the date, service, or filters stated in the ticket.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one investigation ticket containing explicit filters.
Questions about this workflow
What if the ticket has no filters?
Notis reports that scan scope is missing instead of retrieving an unbounded history.
Can it return CSV?
Use the format supported by the CodeREADr action and ask Notis to summarize the result.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Codereadr. A trigger fires from one place; an action lands in another.
Zendesk triggers
Codereadr actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Collect Data With Questions
Tool to configure data collection forms by adding custom questions. Use after creating a service to collect survey questions after each scan.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Configure CodeREADr Connector
Helper to guide configuring the CodeREADr Connector for Google Sheets. There is no public API to programmatically create connector configurations. This tool validates your API connectivity (optional) and returns clear steps to proceed via the Google Sheets Add-on UI: https://www.codereadr.com/knowledgebase/codereadr-connector-add-on/
New User Created
Triggered when a new user is created in Zendesk.
Configure Direct Scan URL (DSU)
Tool to configure a Direct Scan URL (DSU). Use after obtaining a valid service ID to set up scan callbacks. Use when you need to enable or update the DSU postback settings for a CodeREADr service.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Configure CodeREADr Kiosk Mode
Tool to enable and configure Kiosk Mode for unattended scanning. Use when setting up a dedicated scanning kiosk after service setup.
Configure Picking, Delivery & Receiving App
Tool to configure the complete picking, delivery, and receiving workflow. Use when setting up scan workflow endpoints for an existing CodeREADr service.
Configure CodeREADr Postback URL
Tool to configure a real-time postback URL for a CodeREADr service. Use when you need to set up or modify scan forwarding for an existing service.
Create CodeREADr Service
Tool to create a new workflow configuration (service) for scanning tasks. Use after obtaining a valid API key when registering a new Service.
Delete CodeREADr Database
Tool to delete an existing CodeREADr database. Use when you need to remove a database by its ID after confirming you no longer need its data. Example prompt: "Delete database with ID 123e4567-e89b-12d3-a456-426614174000".
Connect any two apps with Notis in the middle.
Zendesk and Codereadr, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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