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Set a CodeREADr admin PIN from an approved ticket

Route a clear kiosk security change to the right configuration action.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Set Admin PIN

Tool to set or update the administrator PIN for Kiosk Mode. Use when updating the global or device/service-specific kiosk admin PIN.

Why this helps

Security changes are easy to delay when requests and scanning settings live in separate tools.

  • Shorten approved security change turnaround
  • Keep authorization context with the request
  • Report completion without manual portal switching

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and CodeREADr in Notis once.
  • 2Create an automation named Ticket to admin PIN.
  • 3Tell Notis to update the administrator PIN only when the ticket is explicitly approved and includes the required value through your secure process.
  • 4Pick New Zendesk Ticket as the trigger and choose a report channel.
  • 5Test with a controlled internal ticket.

Questions about this workflow

Should the PIN be written in a public ticket?

Use your approved secure handling process and do not expose sensitive values in report channels.

Can this run for customer tickets?

Restrict it to authorized internal requests with clear approval.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Codereadr. A trigger fires from one place; an action lands in another.

Zendesk triggers

Codereadr actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Collect Data With Questions

Tool to configure data collection forms by adding custom questions. Use after creating a service to collect survey questions after each scan.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Configure CodeREADr Connector

Helper to guide configuring the CodeREADr Connector for Google Sheets. There is no public API to programmatically create connector configurations. This tool validates your API connectivity (optional) and returns clear steps to proceed via the Google Sheets Add-on UI: https://www.codereadr.com/knowledgebase/codereadr-connector-add-on/

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Configure Direct Scan URL (DSU)

Tool to configure a Direct Scan URL (DSU). Use after obtaining a valid service ID to set up scan callbacks. Use when you need to enable or update the DSU postback settings for a CodeREADr service.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Configure CodeREADr Kiosk Mode

Tool to enable and configure Kiosk Mode for unattended scanning. Use when setting up a dedicated scanning kiosk after service setup.

ActionInstant

Configure Picking, Delivery & Receiving App

Tool to configure the complete picking, delivery, and receiving workflow. Use when setting up scan workflow endpoints for an existing CodeREADr service.

ActionInstant

Configure CodeREADr Postback URL

Tool to configure a real-time postback URL for a CodeREADr service. Use when you need to set up or modify scan forwarding for an existing service.

ActionInstant

Create CodeREADr Service

Tool to create a new workflow configuration (service) for scanning tasks. Use after obtaining a valid API key when registering a new Service.

ActionInstant

Delete CodeREADr Database

Tool to delete an existing CodeREADr database. Use when you need to remove a database by its ID after confirming you no longer need its data. Example prompt: "Delete database with ID 123e4567-e89b-12d3-a456-426614174000".

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Codereadr, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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