Send a Codemagic webhook from a new Zendesk ticket
Route a support request into an existing Codemagic webhook process.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Receive Webhook
Tool to receive webhook payloads from Git providers to trigger builds automatically. Use when repository events (commits, pull requests, tags) need to trigger Codemagic builds programmatically.
Why this helps
Webhook-based build flows are easy to miss when the request begins in support.
- Connect support events to build hooks
- Reduce manual webhook calls
- Keep existing CI routing usable
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Codemagic in Notis.
- 2Create the automation and name it.
- 3Tell Notis to send the Codemagic webhook for tickets that meet your stated build condition.
- 4Choose New Zendesk Ticket as the trigger and select a report destination.
- 5Test with one qualifying ticket.
Questions about this workflow
Does this create a new webhook endpoint?
No. It uses the Codemagic webhook action with the endpoint information you provide.
What if the ticket is not eligible?
Notis can report that the condition was not met and take no action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Codemagic. A trigger fires from one place; an action lands in another.
Zendesk triggers
Codemagic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Application from Private Repository
Tool to create an application from a private repository using SSH key authentication. Use when you need to add a new private repository to Codemagic with SSH credentials.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add New Application
Tool to add a Git repository to the applications list in Codemagic. Use when you need to add a new application to Codemagic from a repository URL.
New User Created
Triggered when a new user is created in Zendesk.
Get Meta Information
Tool to get metadata about Codemagic including public IP addresses in use (in CIDR notation). Use when you need to retrieve IP blocks for whitelisting build machines or simulator network requests.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Variable Group Information
Tool to retrieve information about a specific variable group including its name and configuration settings. Use when you need to get details for a variable group by its ID.
Update Variable Group
Tool to change a variable group's name and security settings. Use when you need to update an existing variable group by its ID. Returns success confirmation on 204 No Content response.
Delete All Application Caches
Tool to delete all caches for a specific application. Use when clearing all cached data for an app. The deletion process is asynchronous and will complete after the API response is returned.
Delete Specific Cache
Tool to delete a specific cache from an application. Use when a cached build artifact needs to be removed. The deletion is performed asynchronously and returns immediately with a 202 Accepted status.
Get Account Info for Over-the-Air Updates
Tool to retrieve account information for over-the-air updates. Use when you need to check the account status (enabled/disabled/pending) and associated team identifier.
Connect any two apps with Notis in the middle.
Zendesk and Codemagic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Codemagic.