Stop a Codemagic preview from a Zendesk ticket
Close obsolete previews as soon as the request is recorded.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Stop Preview
Tool to stop an app preview. Use when you need to stop a running app preview by its identifier.
Why this helps
Forgotten previews consume attention and can remain active after a support issue is resolved.
- Reduce stale preview clutter
- Keep cleanup tied to explicit requests
- Shorten operational follow-up
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Codemagic once.
- 2Create the automation and give it a clear name.
- 3Tell Notis to stop the preview identified in a new ticket only when the ticket explicitly authorizes it.
- 4Select New Zendesk Ticket as the trigger and choose where reports go.
- 5Test with one approved cleanup ticket.
Questions about this workflow
Can it stop any preview?
The ticket must identify the preview and clearly authorize stopping it.
Is the preview recoverable?
Stopping a preview ends that running preview; start a new one if needed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Codemagic. A trigger fires from one place; an action lands in another.
Zendesk triggers
Codemagic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Zendesk and Codemagic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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