Skip to content
Notis

Inspect Codemagic caches from a Zendesk ticket

Make cache-related troubleshooting visible before taking cleanup actions.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Retrieve Caches for Application

Tool to retrieve a list of caches for a specific application. Use when you need to view cached data, check cache sizes, or manage application storage.

Why this helps

Stale caches can create confusing support symptoms and slow diagnosis.

  • Speed up cache diagnosis
  • Give engineers concrete storage context
  • Avoid unnecessary cache deletion

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Codemagic once.
  • 2Create a named automation in Notis.
  • 3In one instruction, ask Notis to retrieve caches for the application referenced by each new ticket and summarize likely relevance.
  • 4Choose New Zendesk Ticket as the trigger and select a report channel.
  • 5Test with a cache-related ticket.

Questions about this workflow

Does this delete caches?

No. It only retrieves cache information.

What if the app is unclear?

Notis reports that the application identifier is missing so you can add it.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Codemagic. A trigger fires from one place; an action lands in another.

Zendesk triggers

Codemagic actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Application from Private Repository

Tool to create an application from a private repository using SSH key authentication. Use when you need to add a new private repository to Codemagic with SSH credentials.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add New Application

Tool to add a Git repository to the applications list in Codemagic. Use when you need to add a new application to Codemagic from a repository URL.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get Meta Information

Tool to get metadata about Codemagic including public IP addresses in use (in CIDR notation). Use when you need to retrieve IP blocks for whitelisting build machines or simulator network requests.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Get Variable Group Information

Tool to retrieve information about a specific variable group including its name and configuration settings. Use when you need to get details for a variable group by its ID.

ActionInstant

Update Variable Group

Tool to change a variable group's name and security settings. Use when you need to update an existing variable group by its ID. Returns success confirmation on 204 No Content response.

ActionInstant

Delete All Application Caches

Tool to delete all caches for a specific application. Use when clearing all cached data for an app. The deletion process is asynchronous and will complete after the API response is returned.

ActionInstant

Delete Specific Cache

Tool to delete a specific cache from an application. Use when a cached build artifact needs to be removed. The deletion is performed asynchronously and returns immediately with a 202 Accepted status.

ActionInstant

Get Account Info for Over-the-Air Updates

Tool to retrieve account information for over-the-air updates. Use when you need to check the account status (enabled/disabled/pending) and associated team identifier.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Codemagic, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Codemagic.