Check Codemagic build history for new support tickets
Give support a fast answer about recent builds before anyone reruns work.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get All Builds
Tool to list all builds with optional filters for appId, workflowId, and branch. Use when you need to retrieve build history or search for specific builds. Supports pagination via the skip parameter.
Why this helps
Teams waste time investigating whether a requested fix has already been built.
- Avoid duplicate builds
- Give support useful release context
- Reduce back and forth with engineering
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Codemagic once in Notis.
- 2Create the automation from Automations and give it a clear name.
- 3In one instruction, ask Notis to search Codemagic builds relevant to each new ticket and summarize matches.
- 4Choose New Zendesk Ticket as the trigger and set the report channel.
- 5Test with a real ticket containing a build reference.
Questions about this workflow
Does this change any builds?
No. It only retrieves build history and summarizes the returned results.
What if no matching build exists?
Notis reports that no matching build was found from the available history.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Codemagic. A trigger fires from one place; an action lands in another.
Zendesk triggers
Codemagic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Application from Private Repository
Tool to create an application from a private repository using SSH key authentication. Use when you need to add a new private repository to Codemagic with SSH credentials.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add New Application
Tool to add a Git repository to the applications list in Codemagic. Use when you need to add a new application to Codemagic from a repository URL.
New User Created
Triggered when a new user is created in Zendesk.
Get Meta Information
Tool to get metadata about Codemagic including public IP addresses in use (in CIDR notation). Use when you need to retrieve IP blocks for whitelisting build machines or simulator network requests.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Variable Group Information
Tool to retrieve information about a specific variable group including its name and configuration settings. Use when you need to get details for a variable group by its ID.
Update Variable Group
Tool to change a variable group's name and security settings. Use when you need to update an existing variable group by its ID. Returns success confirmation on 204 No Content response.
Delete All Application Caches
Tool to delete all caches for a specific application. Use when clearing all cached data for an app. The deletion process is asynchronous and will complete after the API response is returned.
Delete Specific Cache
Tool to delete a specific cache from an application. Use when a cached build artifact needs to be removed. The deletion is performed asynchronously and returns immediately with a 202 Accepted status.
Get Account Info for Over-the-Air Updates
Tool to retrieve account information for over-the-air updates. Use when you need to check the account status (enabled/disabled/pending) and associated team identifier.
Connect any two apps with Notis in the middle.
Zendesk and Codemagic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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