Review Coda ACL settings from a new Zendesk ticket
Give permission investigations a clear view of the document ACL before anyone changes access.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get acl settings
Returns settings associated with acls for this coda doc.
Why this helps
Permission changes are risky when support cannot inspect the current ACL settings.
- Reduce accidental access changes
- Speed up permission diagnosis
- Create a consistent review trail
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Coda in Notis.
- 2Create an automation called Permission ticket ACL review.
- 3Tell Notis to identify permission concerns and retrieve ACL settings for the referenced Coda doc.
- 4Select New Zendesk Ticket as the trigger and choose a report destination.
- 5Test with a permission ticket that includes a document reference.
Questions about this workflow
Can this workflow grant access automatically?
No. It gathers ACL information for review; a separate approved action is needed to change permissions.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Coda. A trigger fires from one place; an action lands in another.
Zendesk triggers
Coda actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add a category for pack
Add a publishing category for a given pack.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a maker for pack
Set a maker for a given pack. used to display makers for a pack in the corresponding packs page.
New User Created
Triggered when a new user is created in Zendesk.
Add a permission for pack
Create or modify user, workspace, or global permissions for a given pack.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Add custom domain
Add a custom domain to a published doc.
Add permission
Adds a new permission to the doc.
Begin content export
Initiate an export of content for the given page.
Content export status
Check the status of a page content export
Copy Document
Creates a copy of an existing coda document. this action allows you to duplicate a document while optionally specifying a new title and location for the copied document.
Connect any two apps with Notis in the middle.
Zendesk and Coda, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Coda.