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Notis

Capture a Visual Snapshot of Each New Ticket

Keep a reviewable snapshot of the page as it arrived.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Convert URL to Image

Tool to convert a webpage url to an image. use when dynamic screenshot parameters are needed.

Why this helps

Ticket views can change as teams edit, merge, or close requests.

  • Preserve the original visual context
  • Share a quick visual reference
  • Reduce repeated page navigation

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Cloudlayer once.
  • 2Create an automation and explain which ticket page should be captured.
  • 3Tell Notis to use the new ticket URL and create an image snapshot.
  • 4Choose New Zendesk Ticket as the trigger.
  • 5Select a report channel and test with one real ticket URL.

Questions about this workflow

What if the event has no public URL?

The workflow needs a usable ticket URL; provide one in the prompt or use the ticket content for another workflow.

Can I request a specific viewport?

Yes, include the viewport and screenshot parameters supported by Cloudlayer.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Cloudlayer. A trigger fires from one place; an action lands in another.

Zendesk triggers

Cloudlayer actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Storage

Tool to add a new user storage configuration. use when you need to attach an external bucket or container for file storage.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Asset

Tool to retrieve a specific asset by its id. use when you need to fetch metadata or download url of an existing asset after its generation.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get API Status

Tool to test api reachability. use when checking if the cloudlayer api is available.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

HTML to Image

Tool to convert base64-encoded html to an image. use when you need to render raw html or a url into png, jpeg, or webp after content load.

ActionInstant

Convert HTML to PDF

Tool to convert html or a public url into a pdf document. use when you need programmatic pdf generation from html content.

ActionInstant

List Assets

Tool to list the ten most recent assets. use when you need to retrieve your latest cloudlayer assets.

ActionInstant

List Storage Configurations

Tool to retrieve a list of all storage configurations. use after authenticating to cloudlayer to view your account's storage settings.

ActionInstant

Convert URL to Image

Tool to convert a webpage url to an image. use when dynamic screenshot parameters are needed.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Cloudlayer, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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