Prepare External Storage for Ticket Documents
Make the destination ready before generated files begin piling up.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Add Storage
Tool to add a new user storage configuration. use when you need to attach an external bucket or container for file storage.
Why this helps
Document workflows get delayed when storage has not been configured ahead of time.
- Prepare storage at the right moment
- Keep generated files organized
- Reduce manual setup interruptions
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cloudlayer once.
- 2Create an automation and state the storage configuration details available to you.
- 3Ask Notis to add the required Cloudlayer storage configuration when a new ticket needs external storage.
- 4Choose New Zendesk Ticket as the trigger.
- 5Select a report channel and test with a ticket that requires storage.
Questions about this workflow
Does this upload the ticket automatically?
No, it adds a storage configuration; file generation or upload needs its own supported action.
What details are required?
Provide the external bucket or container configuration required by your Cloudlayer account.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cloudlayer. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cloudlayer actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Storage
Tool to add a new user storage configuration. use when you need to attach an external bucket or container for file storage.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
Zendesk and Cloudlayer, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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