Visually check customer portals from tickets
See what the customer sees before you start troubleshooting.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Capture Screenshot
Tool to capture a webpage screenshot. Use when you need a visual snapshot of a URL or HTML with optional viewport and clipping.
Why this helps
Text descriptions often miss layout, loading, or permission problems visible only in the portal.
- Spot visual defects quickly
- Align support and engineering context
- Reduce back and forth with customers
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cloudflare browser rendering in Notis once.
- 2Create an automation named Customer portal visual check.
- 3Tell Notis to open the portal URL and capture a screenshot using the needed viewport.
- 4Pick the Zendesk New Ticket trigger and choose where run reports should go.
- 5Test with one real ticket and compare the image with the customer report.
Questions about this workflow
Can I set a viewport?
Yes, include the viewport requirements in the instruction to Notis.
Will this log in automatically?
Use a URL that Cloudflare can access, or provide the authorized access method supported by your setup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cloudflare browser rendering. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cloudflare browser rendering actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Capture Screenshot
Tool to capture a webpage screenshot. Use when you need a visual snapshot of a URL or HTML with optional viewport and clipping.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Accounts
Tool to list all Cloudflare accounts accessible. Use to retrieve a valid account_id for further browser rendering actions.
New User Created
Triggered when a new user is created in Zendesk.
Scrape HTML Elements
Tool to scrape HTML elements for text, HTML, attributes, and box metrics. Use when you need detailed data of matched selectors after rendering a page.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Take Webpage Snapshot
Tool to capture rendered HTML and screenshot of a webpage. Use when you need both DOM content and an image in one request with custom loading and capture settings.
Connect any two apps with Notis in the middle.
Zendesk and Cloudflare browser rendering, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Cloudflare browser rendering.