Check regional tiered cache for Zendesk performance tickets
Start performance troubleshooting with the setting that is actually live.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Regional Tiered Cache
Tool to get the regional tiered cache setting for a zone. Use when you need to verify if regional tiered cache is enabled for performance optimization after zone activation.
Why this helps
Performance tickets bounce between teams when nobody confirms the current cache configuration.
- Improve first response quality
- Reduce unnecessary configuration changes
- Give engineers current context
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cloudflare in Notis once.
- 2Create an automation named Tiered cache check.
- 3Tell Notis to identify the confirmed zone and retrieve its regional tiered cache setting for each performance ticket.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one real performance ticket.
Questions about this workflow
Does it enable the setting?
No. It only retrieves the current regional tiered cache configuration.
What if the ticket has no zone?
Have Notis flag the missing zone and request clarification.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cloudflare api key. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cloudflare api key actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to create a Zone Lockdown rule. Use when you need to restrict access to specific URL patterns to defined IPs/CIDR ranges. Use after confirming zone_id.
New User Created
Triggered when a new user is created in Zendesk.
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Tool to add a rule to an existing ruleset. Use when you need to append or insert a new rule in a Cloudflare ruleset.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
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Tool to delete a DNS record. Use when you need to remove a specific DNS record from a zone after confirming both zone and record IDs.
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Tool to delete DNSSEC records for a zone. Use after disabling DNSSEC at the registrar to remove DNSSEC configuration.
Delete Rule from Ruleset
Tool to delete a specific rule from a ruleset. Use when you need to remove an outdated or incorrect rule from an account or zone ruleset after confirming IDs.
Delete Ruleset
Tool to delete all versions of a ruleset. Use when you need to remove a ruleset from an account or zone after confirming no references exist.
Connect any two apps with Notis in the middle.
Zendesk and Cloudflare api key, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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