Update Cloudflare rulesets from Zendesk
Turn a reviewed change request into a new ruleset version with less operational friction.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Update Ruleset
Tool to update a Cloudflare ruleset, creating a new version. Use when you need to modify ruleset description or rules list.
Why this helps
Ruleset releases can slip when approved changes need manual reconstruction in Cloudflare.
- Keep ruleset releases moving
- Tie versions to ticket context
- Reduce duplicate change entry
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cloudflare in Notis once.
- 2Create an automation named Ruleset version update.
- 3Tell Notis to update the confirmed ruleset only with the approved description or rule list from the ticket.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one reviewed ruleset change.
Questions about this workflow
Will it replace every rule?
The instruction should state whether the approved change is a new list or a specific revision, and Notis should report the resulting version.
What if references exist?
Ask Notis to stop and report the dependency when the ticket does not confirm it is safe to publish.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cloudflare api key. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cloudflare api key actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create DNS Record
Tool to create a new DNS record in a Cloudflare zone. Use when you need to add a record (A, CNAME, TXT, MX, etc.) to a specified zone.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Zone Lockdown Rule
Tool to create a Zone Lockdown rule. Use when you need to restrict access to specific URL patterns to defined IPs/CIDR ranges. Use after confirming zone_id.
New User Created
Triggered when a new user is created in Zendesk.
Create Rule in Ruleset
Tool to add a rule to an existing ruleset. Use when you need to append or insert a new rule in a Cloudflare ruleset.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Ruleset
Tool to create an account- or zone-scoped ruleset. Use after defining your ruleset details and selecting the correct scope.
Delete DNS Record
Tool to delete a DNS record. Use when you need to remove a specific DNS record from a zone after confirming both zone and record IDs.
Delete DNSSEC
Tool to delete DNSSEC records for a zone. Use after disabling DNSSEC at the registrar to remove DNSSEC configuration.
Delete Rule from Ruleset
Tool to delete a specific rule from a ruleset. Use when you need to remove an outdated or incorrect rule from an account or zone ruleset after confirming IDs.
Delete Ruleset
Tool to delete all versions of a ruleset. Use when you need to remove a ruleset from an account or zone after confirming no references exist.
Connect any two apps with Notis in the middle.
Zendesk and Cloudflare api key, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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