Update Cloudflare lockdown rules from Zendesk tickets
Turn an approved access restriction change into a focused Cloudflare update.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Update Lockdown Rule
Tool to update a zone lockdown rule. Use when you need to modify the IP or URL settings of an existing Zone Lockdown rule after confirming the rule exists.
Why this helps
Security fixes can stall when approved rule changes still need manual execution.
- Speed up approved security fixes
- Keep exact rule context
- Reduce manual console work
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cloudflare in Notis once.
- 2Create an automation named Lockdown rule update.
- 3Tell Notis to update a lockdown rule only after confirming the zone, rule ID, approved IP or CIDR ranges, and URL patterns.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one approved security ticket.
Questions about this workflow
Can it change any rule?
It should update only the rule ID and settings confirmed in the ticket.
How should failed updates be handled?
Ask Notis to report the Cloudflare error and keep the Zendesk ticket ready for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cloudflare api key. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cloudflare api key actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create DNS Record
Tool to create a new DNS record in a Cloudflare zone. Use when you need to add a record (A, CNAME, TXT, MX, etc.) to a specified zone.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Zone Lockdown Rule
Tool to create a Zone Lockdown rule. Use when you need to restrict access to specific URL patterns to defined IPs/CIDR ranges. Use after confirming zone_id.
New User Created
Triggered when a new user is created in Zendesk.
Create Rule in Ruleset
Tool to add a rule to an existing ruleset. Use when you need to append or insert a new rule in a Cloudflare ruleset.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Ruleset
Tool to create an account- or zone-scoped ruleset. Use after defining your ruleset details and selecting the correct scope.
Delete DNS Record
Tool to delete a DNS record. Use when you need to remove a specific DNS record from a zone after confirming both zone and record IDs.
Delete DNSSEC
Tool to delete DNSSEC records for a zone. Use after disabling DNSSEC at the registrar to remove DNSSEC configuration.
Delete Rule from Ruleset
Tool to delete a specific rule from a ruleset. Use when you need to remove an outdated or incorrect rule from an account or zone ruleset after confirming IDs.
Delete Ruleset
Tool to delete all versions of a ruleset. Use when you need to remove a ruleset from an account or zone after confirming no references exist.
Connect any two apps with Notis in the middle.
Zendesk and Cloudflare api key, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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