Create verification DNS records from Zendesk tickets
Move domain verification from a support queue to Cloudflare in one plain-language instruction.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Create DNS Record
Tool to create a new DNS record in a Cloudflare zone. Use when you need to add a record (A, CNAME, TXT, MX, etc.) to a specified zone.
Why this helps
Verification tickets stall while someone manually copies record values between tools.
- Shorten verification turnaround
- Avoid transcription mistakes
- Keep ticket-driven work traceable
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cloudflare in Notis once.
- 2Create an automation named Ticket domain verification.
- 3Tell Notis to inspect each new ticket and create the requested verification record in the confirmed zone.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one real verification ticket.
Questions about this workflow
Will it guess the zone?
No. Instruct Notis to create the record only when the ticket identifies a confirmed zone.
Which record types work?
The Cloudflare action supports common records such as TXT and CNAME when the ticket supplies the required details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cloudflare api key. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cloudflare api key actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create DNS Record
Tool to create a new DNS record in a Cloudflare zone. Use when you need to add a record (A, CNAME, TXT, MX, etc.) to a specified zone.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Zone Lockdown Rule
Tool to create a Zone Lockdown rule. Use when you need to restrict access to specific URL patterns to defined IPs/CIDR ranges. Use after confirming zone_id.
New User Created
Triggered when a new user is created in Zendesk.
Create Rule in Ruleset
Tool to add a rule to an existing ruleset. Use when you need to append or insert a new rule in a Cloudflare ruleset.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Ruleset
Tool to create an account- or zone-scoped ruleset. Use after defining your ruleset details and selecting the correct scope.
Delete DNS Record
Tool to delete a DNS record. Use when you need to remove a specific DNS record from a zone after confirming both zone and record IDs.
Delete DNSSEC
Tool to delete DNSSEC records for a zone. Use after disabling DNSSEC at the registrar to remove DNSSEC configuration.
Delete Rule from Ruleset
Tool to delete a specific rule from a ruleset. Use when you need to remove an outdated or incorrect rule from an account or zone ruleset after confirming IDs.
Delete Ruleset
Tool to delete all versions of a ruleset. Use when you need to remove a ruleset from an account or zone after confirming no references exist.
Connect any two apps with Notis in the middle.
Zendesk and Cloudflare api key, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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