Create WAF lists for qualifying Zendesk users
Start security policy setup the moment a customer account is created.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Create WAF List
Tool to create a new empty waf list for the account. use after confirming the account id. example: create list(account id="<id>", kind="ip", name="blocklist")
Why this helps
Security setup gets forgotten between support, onboarding and infrastructure work.
- Creates a repeatable security starting point
- Keeps list names traceable to customers
- Makes follow-up policy work easier
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cloudflare once in the Notis portal.
- 2Create the automation and state which users qualify plus the Cloudflare account ID source.
- 3Select New User Created as the trigger.
- 4Set the report destination and test using one qualifying user.
Questions about this workflow
Does this add IP addresses automatically?
No. It creates an empty list; adding items requires a separate supported process.
What if the account ID is missing?
Notis should report the missing account ID and skip the action until you provide it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cloudflare. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cloudflare actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create DNS record
Tool to create a new dns record within a specific zone. use after obtaining the zone id to programmatically add dns entries.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create WAF List
Tool to create a new empty waf list for the account. use after confirming the account id. example: create list(account id="<id>", kind="ip", name="blocklist")
New User Created
Triggered when a new user is created in Zendesk.
Create Zone
Tool to create a new zone. use after confirming account id when adding a domain to cloudflare.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete DNS Record
Tool to delete a dns record within a specific zone. use after confirming zone and record ids. example: "delete dns record 372e6795... from zone 023e105f4ecef..."
Delete WAF List
Tool to delete a waf list. use when you need to remove a list after verifying no filters reference it. example: delete list(account id="<account id>", list id="<list id>")
Delete Zone
Tool to delete a zone. use after confirming the zone identifier to permanently remove a dns zone from your cloudflare account. example: delete zone(zone identifier="023e105f4ecef8ad9ca31a8372d0c353")
List WAF Lists
Tool to fetch all waf lists (no items) for an account. use after confirming account id.
List Account Members
Tool to list members of a given cloudflare account. use after confirming the account id.
Connect any two apps with Notis in the middle.
Zendesk and Cloudflare, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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