Prepare Google Cloud Storage delivery for support requests
Move from a customer request to a configured GCS export task with less context switching.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Create Export Google Cloud Storage Task
Tool to create a task to export files to a google cloud storage bucket. use after conversion when you need to store results directly into gcs. ensure service account credentials have the proper permissions.
Why this helps
Storage delivery requests sit in ticket queues while agents gather setup details manually.
- Speed up customer delivery
- Standardize GCS exports
- Reduce setup omissions
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cloudconvert in Notis once.
- 2Create an automation named Prepare GCS delivery.
- 3Tell Notis to find GCS delivery requests in each new ticket and create a Cloudconvert export task using the provided bucket information.
- 4Pick New Zendesk Ticket as the trigger.
- 5Choose a report channel and test with one ticket containing a valid GCS destination.
Questions about this workflow
Does the workflow upload the source file?
It creates the export task for Cloudconvert; the source and destination details must be available to the connected account or ticket.
What permissions are required?
The Cloudconvert service account needs permission to write to the target Google Cloud Storage bucket.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cloudconvert. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cloudconvert actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Export Google Cloud Storage Task
Tool to create a task to export files to a google cloud storage bucket. use after conversion when you need to store results directly into gcs. ensure service account credentials have the proper permissions.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Export S3 Task
Tool to create a task to export files to an amazon s3 bucket. use after conversion when you need to store results directly into s3. ensure aws credentials have s3:putobject (and putobjectacl if using non-default acl) permissions.
New User Created
Triggered when a new user is created in Zendesk.
Create Webhook
Tool to create a new webhook. use when you need to receive event notifications into your system.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete Webhook
Tool to delete a webhook by its id. use when you no longer need a webhook and want to remove it.
List Supported Formats
Tool to list all supported conversion formats, engines, and options. use when you need to discover available conversions before creating tasks.
List Tasks
Tool to retrieve a list of tasks. use when you need to enumerate tasks with optional filters like status or date ranges.
List Webhooks
Tool to list all webhooks. use when you need to retrieve existing webhooks before managing or inspecting them.
Show User
Tool to show the current authenticated user's information. use after authentication to confirm account details.
Connect any two apps with Notis in the middle.
Zendesk and Cloudconvert, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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