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Record qualifying Zendesk ticket costs in Clientary

Capture reimbursable or support delivery costs while the details are still fresh.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Create Expense

Tool to create a new expense record in Clientary to track expenditures within your account. Use when you need to record expenses, optionally assigning them to specific clients or projects. Requires an amount field.

Why this helps

Small ticket related costs are easy to forget before finance reviews the period.

  • Improve cost capture
  • Keep evidence near the event
  • Reduce end of month chasing

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Clientary in Notis once.
  • 2Create an automation and describe which ticket costs count.
  • 3Tell Notis to create a Clientary expense for qualifying new tickets, using the documented amount and context.
  • 4Choose New Zendesk Ticket as the trigger and select a report channel.
  • 5Test with one ticket containing a cost.

Questions about this workflow

What if the ticket has no amount?

Ask Notis to skip it and report that the amount was missing.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Clientary. A trigger fires from one place; an action lands in another.

Zendesk triggers

Clientary actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Client

Tool to create a new client record in Clientary. Use when you need to add a new client to the system with company details and contact information.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Contact

Tool to create a new contact within a specified client. Use when you need to add a contact to a client account with name and email as required fields.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Create Expense

Tool to create a new expense record in Clientary to track expenditures within your account. Use when you need to record expenses, optionally assigning them to specific clients or projects. Requires an amount field.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Create Lead

Tool to create a new lead record in Clientary. Use when you need to add a new lead to the system with company details and contact information.

ActionInstant

Create Project

Tool to create a new project in Clientary with name and rate. Use when you need to set up a new project for tracking time, expenses, or managing client work.

ActionInstant

Create Task

Tool to create a new task in Clientary. Use when you need to create a task with a title, optionally associating it with a project and assignee.

ActionInstant

Delete Client

Tool to remove a client and all associated projects, invoices, estimates, and contacts. Use when you need to permanently delete a client from Clientary. WARNING: Deletions are permanent and not reversible.

ActionInstant

Delete Lead

Tool to permanently delete a lead and all associated Estimates and Contacts. Use when you need to remove a lead that is no longer needed. Warning: This action is irreversible.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Clientary, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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