Estimate ticket notification campaign cost
Get a cost check before a support-driven SMS campaign goes out.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Calculate SMS Campaign Price
Tool to calculate the price for an SMS campaign before sending. Use when you need to estimate costs for an SMS campaign to a contact list. Pricing depends on the number of recipients, message length, and destination countries.
Why this helps
Bulk support notifications can create surprise costs when pricing is checked too late.
- Improve cost visibility
- Approve campaigns faster
- Avoid pricing surprises
Setup
Build it in a few focused steps.
- 1Connect Zendesk and ClickSend in the Notis portal.
- 2Create an automation named Ticket campaign cost check.
- 3Tell Notis to calculate the ClickSend SMS campaign price using the ticket context, recipient count, message length, and destination countries available to you.
- 4Choose New Zendesk Ticket as the trigger.
- 5Select a report channel, then test with one representative ticket.
Questions about this workflow
Does this send the campaign?
No. It calculates pricing only, so you can review the estimate first.
What if recipient countries are missing?
Notis can report that the estimate needs destination data before running.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to ClickSend. A trigger fires from one place; an action lands in another.
Zendesk triggers
ClickSend actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Zendesk and ClickSend, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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