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Notis

Add new Zendesk users to a ClickSend list

Keep your customer contact list up to date as soon as Zendesk records a new user.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Create Contact in List

Tool to create a new contact in a specific contact list in your ClickSend account. Use when you need to add a contact to a list. At least one of phone_number, email, or fax_number must be provided.

Why this helps

Manually copying new customer details into messaging lists creates duplicate work and stale contacts.

  • Keep lists current
  • Reduce copy and paste work
  • Prepare contacts for future messaging

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and ClickSend in the Notis portal.
  • 2Create an automation named New user contact capture.
  • 3Tell Notis to create a ClickSend contact in the chosen list from each new Zendesk user when a usable contact detail exists.
  • 4Choose New User Created as the trigger.
  • 5Select a report channel, then test with one real new user.

Questions about this workflow

Does this create a contact when only email is available?

Yes. ClickSend accepts at least one phone number, email, or fax number.

What happens if the contact already exists?

Ask Notis to report possible duplicates so you can decide how to handle them.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to ClickSend. A trigger fires from one place; an action lands in another.

Zendesk triggers

ClickSend actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Account Usage by Subaccount

Tool to retrieve account usage statistics by subaccount for a specific month and year. Use when you need to view usage breakdown across subaccounts for billing or monitoring purposes.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Send Account Activation Token

Tool to send an account activation token for verification. Use when you need to verify a new user account via SMS or other verification method.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Verify New Account

Tool to verify a new ClickSend account using an activation token. Use when you need to activate a newly created account with the token received during registration.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Calculate Post Letter Price

Tool to calculate the price for sending post letters without actually sending them. Use when you need to estimate the cost of postal letters before sending.

ActionInstant

Calculate SMS Campaign Price

Tool to calculate the price for an SMS campaign before sending. Use when you need to estimate costs for an SMS campaign to a contact list. Pricing depends on the number of recipients, message length, and destination countries.

ActionInstant

Create Email Delivery Receipt Automation

Tool to create an email delivery receipt automation rule in ClickSend. Use when you need to set up automated actions to trigger when email delivery receipts are received.

ActionInstant

Create Inbound Fax Automation

Tool to create a new inbound fax automation rule in ClickSend. Use when you need to set up automated actions to trigger when inbound faxes are received.

ActionInstant

Create Fax Delivery Receipt Automation

Tool to create a fax delivery receipt automation rule in ClickSend. Use when you need to set up automated actions to trigger when fax delivery receipts are received.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and ClickSend, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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