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Notis

Query latency evidence for slow experiences

Turn a performance complaint into a focused evidence report quickly.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Execute ClickHouse Query

Execute a sql query in clickhouse and return the results. this is the primary action for querying data from clickhouse databases.

Why this helps

Latency tickets take too long when teams manually locate the right time window and performance events.

  • Reduce time to first performance evidence
  • Improve escalation quality
  • Focus engineers on measured symptoms

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and ClickHouse once in the Notis portal.
  • 2Create an automation describing the latency evidence and time window to check.
  • 3Tell Notis to query ClickHouse for latency or timeout metrics related to each new ticket and summarize findings.
  • 4Pick New Zendesk Ticket as the trigger and choose a report channel.
  • 5Test with one real slowness ticket.

Questions about this workflow

What if the ticket has no time window?

Tell Notis to report the missing window or use a defined default in the prompt.

Can it compare regions or plans?

Yes, if those dimensions exist in ClickHouse and are named in the prompt.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to ClickHouse. A trigger fires from one place; an action lands in another.

Zendesk triggers

ClickHouse actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Execute ClickHouse Query

Execute a sql query in clickhouse and return the results. this is the primary action for querying data from clickhouse databases.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Database Schema

Get comprehensive schema overview of an entire database including all tables and optionally their column definitions. essential for ai agents to understand the complete database structure in a single call.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get Table Schema

Get detailed schema information for a specific table including column definitions, types, keys, and optionally sample data. this is essential for ai agents to understand table structure before constructing queries.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

List ClickHouse Databases

List all databases in the clickhouse instance. useful for discovering available databases before querying tables.

ActionInstant

List ClickHouse Tables

List tables in clickhouse databases. returns information about tables including their engine, size, and row count.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and ClickHouse, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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