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Notis

Check error table schemas before technical triage

Start technical ticket analysis with the schema details needed for trustworthy queries.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Get Table Schema

Get detailed schema information for a specific table including column definitions, types, keys, and optionally sample data. this is essential for ai agents to understand table structure before constructing queries.

Why this helps

Technical support loses time when error investigations rely on assumed table columns and keys.

  • Reduce schema related query failures
  • Improve technical triage quality
  • Create a consistent investigation handoff

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and ClickHouse once in the Notis portal.
  • 2Create an automation describing the error table inspection outcome.
  • 3Tell Notis to inspect the relevant ClickHouse table schema and explain columns useful for the reported problem.
  • 4Pick New Zendesk Ticket as the trigger and choose a report channel.
  • 5Test with one technical error ticket.

Questions about this workflow

How do I identify error tables?

Name the table or provide a selection rule in the automation prompt.

Can this run for every ticket?

Yes, but you can instruct Notis to focus the schema check on tickets containing technical symptoms.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to ClickHouse. A trigger fires from one place; an action lands in another.

Zendesk triggers

ClickHouse actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Execute ClickHouse Query

Execute a sql query in clickhouse and return the results. this is the primary action for querying data from clickhouse databases.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Database Schema

Get comprehensive schema overview of an entire database including all tables and optionally their column definitions. essential for ai agents to understand the complete database structure in a single call.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get Table Schema

Get detailed schema information for a specific table including column definitions, types, keys, and optionally sample data. this is essential for ai agents to understand table structure before constructing queries.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

List ClickHouse Databases

List all databases in the clickhouse instance. useful for discovering available databases before querying tables.

ActionInstant

List ClickHouse Tables

List tables in clickhouse databases. returns information about tables including their engine, size, and row count.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and ClickHouse, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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