Identify the company behind a ticket
Turn a requester domain into company context for triage.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Reverse Lookup Company by Domain
Tool to find company information by domain. Use when you need to retrieve a company's profile and contact details based on its domain.
Why this helps
Agents may need company context before deciding how to handle a business request.
- Add company context automatically
- Speed account recognition
- Support better routing decisions
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Clearout once in Notis
- 2Create a new automation in Automations
- 3Tell Notis to look up the company for each new ticket requester's domain
- 4Pick New Zendesk Ticket as the trigger and choose a report channel
- 5Test with one real Zendesk ticket
Questions about this workflow
What is used for the lookup?
Clearout uses the domain associated with the ticket requester email.
What if the domain is personal?
Notis reports when no meaningful company profile is returned.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Clearout. A trigger fires from one place; an action lands in another.
Zendesk triggers
Clearout actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Autocomplete Company to Domain
Tool to autocomplete company names to probable domains with confidence scores. Use after obtaining a company name or URL to get suggestions.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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New User Created
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New Zendesk Ticket
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Tool to fetch WHOIS record for a domain. Use when you need WHOIS data for a domain.
Bulk Email Finder
Tool to upload a CSV or XLSX contacts file for bulk email finding. Use when you need to find emails for a list of contacts in bulk.
Cancel Bulk Email Finder Job
Tool to cancel a running bulk email finder job. Use when you need to stop an in-progress list scan before completion.
Connect any two apps with Notis in the middle.
Zendesk and Clearout, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Clearout.