Enrich ticket contacts from LinkedIn
Give agents a clearer picture when a requester shares a profile.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Find Person via LinkedIn URL
Tool to discover person information via a LinkedIn profile URL. Use when you need to retrieve person’s profile details from a LinkedIn URL.
Why this helps
Useful profile context can be buried in ticket text and forgotten during triage.
- Use shared profile context faster
- Prepare personalized replies
- Reduce manual profile searching
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Clearout once in Notis
- 2Create a new automation in Automations
- 3Tell Notis to use any LinkedIn URL in each new ticket to retrieve person details
- 4Pick New Zendesk Ticket as the trigger and choose a report channel
- 5Test with one real Zendesk ticket
Questions about this workflow
What if no LinkedIn URL is present?
Notis reports that the lookup was skipped because the needed URL was missing.
Does Clearout search the web?
This action uses a LinkedIn profile URL supplied in the ticket context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Clearout. A trigger fires from one place; an action lands in another.
Zendesk triggers
Clearout actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Zendesk and Clearout, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Clearout.