Update a ClassMarker question from an approved ticket
Resolve reported content issues while the correction details are still in context.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Update Question
Tool to update an existing question in the question bank. Use after confirming the question ID and payload details. Set verify_only=True to validate without applying updates.
Why this helps
Small question fixes wait in queues because edits are disconnected from the issue report.
- Speeds approved corrections
- Keeps a clear issue trail
- Supports validation before applying changes
Setup
Build it in a few focused steps.
- 1Connect Zendesk and ClassMarker in Notis.
- 2Create an automation for approved question corrections.
- 3Tell Notis to validate the payload and update only the confirmed question ID.
- 4Pick New Zendesk Ticket and select a report channel.
- 5Test with one approved correction ticket.
Questions about this workflow
Can the update be checked first?
Yes. Ask Notis to use verify_only=True before applying the change.
What prevents the wrong question from changing?
Require a confirmed question ID and an approval statement in the ticket.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Classmarker. A trigger fires from one place; an action lands in another.
Zendesk triggers
Classmarker actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Access List Item
Tool to add one or more access codes to an access list. Use after obtaining a valid access_list_id to grant exam access.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a new question category
Tool to create a new question category. Use after confirming the parent category ID.
New User Created
Triggered when a new user is created in Zendesk.
Create Group
Tool to create a new group. Use when you need to organize users into a specific group after planning your user structure.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Question
Tool to create a new question with specified text, type, and category. Use after finalizing details. Set verify_only=True to validate without creating.
Create ClassMarker User
Tool to create a new user in ClassMarker. Use after gathering user details to provision accounts. Provide user info and optional group assignments. Returns the complete API response.
Delete Access List Item
Tool to delete one or more codes from an access list. Use after confirming the list exists.
Delete API Key
Tool to delete an API key by its ID. Use when you need to revoke an API key immediately.
Delete Group
Tool to delete a group by its ID. Use when you need to remove a group from ClassMarker.
Connect any two apps with Notis in the middle.
Zendesk and Classmarker, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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