Fetch recent ClassMarker link results for support
Answer link-based exam status questions with a current results check.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List Recent Results for Links
Tool to retrieve recent exam results for all links. Use when you need to fetch new results since a previous timestamp to avoid duplicates.
Why this helps
Support teams often need fresh completion data but lack a quick, repeatable lookup.
- Provides timely completion data
- Reduces manual portal checks
- Keeps responses consistent
Setup
Build it in a few focused steps.
- 1Connect Zendesk and ClassMarker in Notis.
- 2Create an automation for link result requests.
- 3Tell Notis to retrieve recent results for the confirmed link and exam, then summarize the answer.
- 4Pick New Zendesk Ticket and select a report channel.
- 5Test with one link results ticket.
Questions about this workflow
What IDs are needed?
The request must identify the relevant link and test IDs.
Can it avoid duplicate reporting?
Ask Notis to use the recent-results window and report only the records relevant to the ticket.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Classmarker. A trigger fires from one place; an action lands in another.
Zendesk triggers
Classmarker actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Access List Item
Tool to add one or more access codes to an access list. Use after obtaining a valid access_list_id to grant exam access.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a new question category
Tool to create a new question category. Use after confirming the parent category ID.
New User Created
Triggered when a new user is created in Zendesk.
Create Group
Tool to create a new group. Use when you need to organize users into a specific group after planning your user structure.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Question
Tool to create a new question with specified text, type, and category. Use after finalizing details. Set verify_only=True to validate without creating.
Create ClassMarker User
Tool to create a new user in ClassMarker. Use after gathering user details to provision accounts. Provide user info and optional group assignments. Returns the complete API response.
Delete Access List Item
Tool to delete one or more codes from an access list. Use after confirming the list exists.
Delete API Key
Tool to delete an API key by its ID. Use when you need to revoke an API key immediately.
Delete Group
Tool to delete a group by its ID. Use when you need to remove a group from ClassMarker.
Connect any two apps with Notis in the middle.
Zendesk and Classmarker, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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