List ClassMarker groups for a support request
Answer cohort and training structure questions with a quick group lookup.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List Groups
Tool to list all groups in your ClassMarker account. Use when you need to view group details and associated tests.
Why this helps
Group details are easy to lose when support and training operations use separate tools.
- Speeds cohort questions
- Reduces manual navigation
- Supports cleaner training operations
Setup
Build it in a few focused steps.
- 1Connect Zendesk and ClassMarker in Notis.
- 2Create an automation for group lookup tickets.
- 3Tell Notis to list groups and summarize the ones relevant to the request.
- 4Pick New Zendesk Ticket and choose a report channel.
- 5Test with one group question.
Questions about this workflow
Can it inspect one group in detail?
Use the group details action when the ticket identifies a specific group ID.
Will it change group membership?
No. This workflow only lists groups.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Classmarker. A trigger fires from one place; an action lands in another.
Zendesk triggers
Classmarker actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Access List Item
Tool to add one or more access codes to an access list. Use after obtaining a valid access_list_id to grant exam access.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a new question category
Tool to create a new question category. Use after confirming the parent category ID.
New User Created
Triggered when a new user is created in Zendesk.
Create Group
Tool to create a new group. Use when you need to organize users into a specific group after planning your user structure.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Question
Tool to create a new question with specified text, type, and category. Use after finalizing details. Set verify_only=True to validate without creating.
Create ClassMarker User
Tool to create a new user in ClassMarker. Use after gathering user details to provision accounts. Provide user info and optional group assignments. Returns the complete API response.
Delete Access List Item
Tool to delete one or more codes from an access list. Use after confirming the list exists.
Delete API Key
Tool to delete an API key by its ID. Use when you need to revoke an API key immediately.
Delete Group
Tool to delete a group by its ID. Use when you need to remove a group from ClassMarker.
Connect any two apps with Notis in the middle.
Zendesk and Classmarker, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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