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Notis

Retrieve one ClassMarker question for review

Give reviewers the exact question behind a content issue.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Get Question

Tool to retrieve a specific question by its ID. Use when you need detailed information of a question after confirming the question_id.

Why this helps

Content investigations slow down when reviewers cannot quickly inspect the reported question.

  • Speeds issue investigation
  • Reduces misidentification
  • Keeps review tied to the ticket

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and ClassMarker in Notis.
  • 2Create an automation for specific question review tickets.
  • 3Tell Notis to retrieve the confirmed question ID and summarize the details needed for review.
  • 4Pick New Zendesk Ticket and choose a report channel.
  • 5Test with one question issue ticket.

Questions about this workflow

What is needed?

Provide a valid question ID in the ticket or instruction.

Will it change the question?

No. It only retrieves the question.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Classmarker. A trigger fires from one place; an action lands in another.

Zendesk triggers

Classmarker actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Access List Item

Tool to add one or more access codes to an access list. Use after obtaining a valid access_list_id to grant exam access.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create a new question category

Tool to create a new question category. Use after confirming the parent category ID.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Create Group

Tool to create a new group. Use when you need to organize users into a specific group after planning your user structure.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Create Question

Tool to create a new question with specified text, type, and category. Use after finalizing details. Set verify_only=True to validate without creating.

ActionInstant

Create ClassMarker User

Tool to create a new user in ClassMarker. Use after gathering user details to provision accounts. Provide user info and optional group assignments. Returns the complete API response.

ActionInstant

Delete Access List Item

Tool to delete one or more codes from an access list. Use after confirming the list exists.

ActionInstant

Delete API Key

Tool to delete an API key by its ID. Use when you need to revoke an API key immediately.

ActionInstant

Delete Group

Tool to delete a group by its ID. Use when you need to remove a group from ClassMarker.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Classmarker, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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