Get ClassMarker group details from a ticket
Resolve cohort questions with the exact group context behind the ticket.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Group Details
Tool to retrieve detailed information about a specific group. Use after obtaining the group ID to inspect its properties.
Why this helps
Agents need precise group context to explain assignments and access accurately.
- Improves ticket accuracy
- Reduces back and forth
- Keeps group context visible
Setup
Build it in a few focused steps.
- 1Connect Zendesk and ClassMarker in Notis.
- 2Create an automation for specific group investigations.
- 3Tell Notis to retrieve details for the confirmed group ID and summarize what answers the ticket.
- 4Pick New Zendesk Ticket and select a report channel.
- 5Test with one group investigation ticket.
Questions about this workflow
What is required?
The ticket must provide a valid ClassMarker group ID.
Can this modify the group?
No. It retrieves details only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Classmarker. A trigger fires from one place; an action lands in another.
Zendesk triggers
Classmarker actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Access List Item
Tool to add one or more access codes to an access list. Use after obtaining a valid access_list_id to grant exam access.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a new question category
Tool to create a new question category. Use after confirming the parent category ID.
New User Created
Triggered when a new user is created in Zendesk.
Create Group
Tool to create a new group. Use when you need to organize users into a specific group after planning your user structure.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Question
Tool to create a new question with specified text, type, and category. Use after finalizing details. Set verify_only=True to validate without creating.
Create ClassMarker User
Tool to create a new user in ClassMarker. Use after gathering user details to provision accounts. Provide user info and optional group assignments. Returns the complete API response.
Delete Access List Item
Tool to delete one or more codes from an access list. Use after confirming the list exists.
Delete API Key
Tool to delete an API key by its ID. Use when you need to revoke an API key immediately.
Delete Group
Tool to delete a group by its ID. Use when you need to remove a group from ClassMarker.
Connect any two apps with Notis in the middle.
Zendesk and Classmarker, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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