Verify a ChMeetings profile for a new ticket requester
Give agents a quick identity check before they make a sensitive follow-up.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
ChMeetings: Get Person
Tool to retrieve a specific person's details by ID. Use when you have a person ID and need their full record.
Why this helps
Responders can spend time reconciling whether a ticket requester matches an existing person record.
- Reduce identity confusion
- Improve handoff accuracy
- Speed up informed responses
Setup
Build it in a few focused steps.
- 1Connect Zendesk and ChMeetings in Notis.
- 2Create an automation to retrieve the requester profile for each new ticket.
- 3Tell Notis which details to compare and how to flag uncertainty.
- 4Choose New Zendesk Ticket and a report channel.
- 5Test with one ticket requester.
Questions about this workflow
Does this verify identity conclusively?
It compares returned profile details and flags mismatches for human review.
Does it update the profile?
No. This workflow retrieves and reports profile information.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Chmeetings. A trigger fires from one place; an action lands in another.
Zendesk triggers
Chmeetings actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Invite Meeting Attendee
Tool to invite a new attendee to a specified meeting. Use when you need to add attendees before the meeting begins.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Attendee Details
Tool to retrieve details for a specific attendee. Use when you have an attendee_id and need the attendee's full profile.
New User Created
Triggered when a new user is created in Zendesk.
ChMeetings: Create Meeting
Tool to create a new meeting in ChMeetings. Use when you have all meeting details and need to schedule it via the ChMeetings API.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
ChMeetings: Create Organization
Tool to create a new organization.
ChMeetings: Create Reminder
Tool to create/schedule a reminder for a meeting in ChMeetings.
Delete Meeting Attendee
Tool to remove an attendee from a meeting. Use after confirming attendee details.
List Meeting Attendees
Tool to list attendees of a meeting. Use when you need to retrieve attendees for a specific meeting.
ChMeetings: Delete Meeting
Tool to delete an existing meeting. Use when you have confirmed the meeting ID to permanently remove the meeting.
Connect any two apps with Notis in the middle.
Zendesk and Chmeetings, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Chmeetings.