Check Cats portal changes when tickets arrive
Notice portal changes while support work is already bringing the right context into view.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Portals
Tool to list all portals. use when you need to browse portal metadata with pagination after authentication.
Why this helps
Portal changes can go unnoticed until they create repeated support confusion.
- Spot changes sooner
- Use support events as audit checkpoints
- Create a clear exception report
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cats in the Notis portal.
- 2Create an automation for ticket-triggered portal checks.
- 3Provide the baseline or prior portal details and ask Notis to report differences.
- 4Choose New Zendesk Ticket and set the report destination.
- 5Test against one ticket and a known baseline.
Questions about this workflow
Where does the baseline come from?
You supply it in the automation instruction or supporting context; Cats only returns current portal metadata.
What happens if no difference is found?
Notis can report that no supplied-baseline difference was detected.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cats. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cats actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Portals
Tool to list all portals. use when you need to browse portal metadata with pagination after authentication.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Cats, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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