Turn incoming media webhooks into CastingWords orders
Let systems hand off recordings for transcription the moment they are ready.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Order Transcript
Tool to create a new transcription order for audio/video at a url. use when you have an accessible media url and need to initiate transcription.
Why this helps
Manual transfer from an upload pipeline to transcription creates delays and dropped files.
- Removes manual upload handoffs
- Starts processing immediately
- Keeps an execution report for every request
Setup
Build it in a few focused steps.
- 1Connect CastingWords in the Notis portal.
- 2Create an automation that orders transcription for the media URL received in the webhook.
- 3Choose a Notis webhook trigger and copy its endpoint into your sending service.
- 4Select a report channel and test with one real webhook payload.
Questions about this workflow
What does the webhook need to include?
It needs an accessible audio or video URL that CastingWords can retrieve.
Can Notis reject incomplete payloads?
Yes. Tell it to report missing or inaccessible URLs without placing an order.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Castingwords. A trigger fires from one place; an action lands in another.
Zendesk triggers
Castingwords actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel and Refund Audio File
Tool to cancel an ordered audio file and issue a refund if applicable. use when no transcription work has been done on the file (pre-processing, audio processing, error states).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Prepay Balance
Tool to retrieve the current prepay balance for the account. use when you need to check available funds before placing new transcription orders.
New User Created
Triggered when a new user is created in Zendesk.
Get registered webhook URL
Tool to retrieve the currently registered webhook url for account notifications. use when you need to verify your webhook setup.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Order Transcript
Tool to create a new transcription order for audio/video at a url. use when you have an accessible media url and need to initiate transcription.
Order Upgrades
Tool to order an upgrade for a specific audio file. use after transcription is complete to add items like timestamps or extra editing. example: 'order timestamps for file 12345'.
Register Webhook
Tool to register a webhook url to receive transcript completion notifications. use when you want castingwords to post transcript-complete events to your service endpoint.
List Available SKUs
Tool to retrieve list of available skus. use when you need to know available services and pricing before placing an order.
Test Webhook Call
Tool to request a test webhook call for a specific event type. use after registering a webhook url to ensure webhook notifications are functioning properly.
Connect any two apps with Notis in the middle.
Zendesk and Castingwords, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Castingwords.