Apply Approved Cardly Webhook Changes from Tickets
Keep webhook configuration aligned with the request that justified the change.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Update Webhook
Tool to update a webhook’s settings, including target url and events. use after retrieving existing webhook to apply configuration changes.
Why this helps
Small webhook changes are easy to delay when they require a separate manual configuration step.
- Reduces configuration drift
- Keeps change context attached
- Shortens admin turnaround
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cardly in Notis once.
- 2Create an automation named Ticket Webhook Update.
- 3Tell Notis to retrieve the matching webhook and apply only the approved settings in the ticket.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one real ticket containing confirmed change details.
Questions about this workflow
What if multiple webhooks match?
Ask Notis to stop and report the candidates for confirmation.
Can the ticket change the target URL?
Yes, when the ticket clearly provides the approved new URL.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cardly. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cardly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
Zendesk and Cardly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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