Fetch Canva brand template metadata from tickets
Confirm the right approved template before creative work begins.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Retrieve canva enterprise brand template metadata
Upcoming update will change brand template ids; integrations must migrate within 6 months. api use requires canva enterprise membership.
Why this helps
Teams use near identical templates because the approved brand version is hard to identify.
- Use approved templates
- Reduce brand drift
- Speed up production decisions
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Canva once in Notis.
- 2Create an automation for brand template metadata.
- 3Tell Notis to retrieve metadata for the referenced Canva enterprise template and summarize its identity and details.
- 4Pick New Zendesk Ticket as the trigger.
- 5Choose a report channel and test with one brand request.
Questions about this workflow
Who can use this action?
Canva enterprise membership is required for brand template APIs.
Can Notis pick a template without an id?
The request must provide enough information to identify the intended template.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Canva. A trigger fires from one place; an action lands in another.
Zendesk triggers
Canva actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Access user specific brand templates list
This year, brand template ids will change; integrations storing them must update within 6 months. also, api use requires canva enterprise membership.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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New User Created
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New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
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The oauth 2.0 endpoint issues time-limited (4-hour) access tokens of up to 4kb for user authorization via codes or refresh tokens. it requires client id/secret for authentication.
Fetch asset upload job status
Summarize asset upload outcome by repeatedly calling the endpoint until a 'success' or 'failed' status is received after using the create asset upload job api.
Connect any two apps with Notis in the middle.
Zendesk and Canva, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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