Add ticket requesters to Campayn
Keep the people asking for help visible to your customer communication workflow.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Create Contact
Tool to create a new contact in a specific list. use when you need to add a contact after gathering details.
Why this helps
Ticket requesters can disappear from marketing and success workflows after support closes the ticket.
- Captures support requesters consistently
- Enables coordinated follow-up
- Cuts duplicate data entry
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Campayn once in the Notis portal.
- 2Create an automation asking Notis to create each new ticket requester in a specified Campayn list.
- 3Pick New Zendesk Ticket as the trigger.
- 4Choose where run reports go and test with one real ticket.
Questions about this workflow
Which event starts this workflow?
New Zendesk Ticket in a specified view, event 20881.
Can I limit the destination list?
Yes. State the Campayn list name in the automation instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Campayn. A trigger fires from one place; an action lands in another.
Zendesk triggers
Campayn actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Tool to create a new contact in a specific list. use when you need to add a contact after gathering details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Contact
Tool to delete a specific contact. use when you need to remove a contact permanently after confirming it should be deleted. example: "delete contact 123".
New User Created
Triggered when a new user is created in Zendesk.
Delete List
Tool to delete a specific contact list. use when cleaning up unused lists after confirming they are no longer needed. example: "delete list 123".
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete webform
Tool to delete a specific webform. use when removing outdated or unnecessary webforms after confirming they are no longer needed. example: "delete webform 123".
Get Contact
Tool to retrieve a specific contact by id. use when you need to fetch full contact details after confirming the contact id.
Get Contacts
Tool to retrieve all contacts in a specified list. use when you need to fetch list contacts after confirming list id.
Get List
Tool to retrieve a specific contact list by id. use when you need to fetch list details like name, tags, and contact count after knowing the list id.
Get Lists
Tool to retrieve all contact lists. use when you need to fetch available lists before performing list-specific actions. example prompt: "list all my contact lists".
Connect any two apps with Notis in the middle.
Zendesk and Campayn, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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