Schedule Callpage calls for sales ready Zendesk tickets
Move promising conversations from the ticket queue to a live sales call.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Widget Call or Schedule
Tool to initiate or schedule a call via widget. use when you need to call immediately or schedule at the first available timeslot through a widget.
Why this helps
Sales signals in support tickets are easy to miss when teams focus only on resolving cases.
- Spot buying intent sooner
- Give sales a ready to call opportunity
- Keep qualification grounded in the ticket
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Callpage once in the Notis portal.
- 2Create an automation in Automations and add a clear prompt.
- 3Tell Notis to schedule a Callpage call when a new ticket shows credible buying intent, using your chosen widget and timing preference.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one real ticket that contains a sales question.
Questions about this workflow
Does this create a call for every ticket?
No. Your instruction defines the buying intent signals that qualify a ticket.
Can the call be scheduled instead of immediate?
Yes. Ask Notis to schedule it at the first available timeslot.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Callpage. A trigger fires from one place; an action lands in another.
Zendesk triggers
Callpage actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get All Managers
Tool to retrieve a list of managers for a specific widget with pagination. use when you need to page through all managers assigned to a widget after confirming its id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get All SMS Messages
Tool to retrieve all sms messages for a widget. use when you need to fetch both default and custom sms templates after confirming the widget exists.
New User Created
Triggered when a new user is created in Zendesk.
Get All Users
Tool to retrieve a list of all users with pagination. use when you need to page through all users in your callpage account to synchronize or audit user records.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get All Widgets
Tool to retrieve a list of widgets with pagination. use when you need to page through all widgets after api authentication.
Get API Root
Tool to get the root api greeting. use to verify connectivity and retrieve the initial api greeting after setting the api key.
Get Manager Status Statistics
Tool to retrieve statistical data about manager statuses. use when you need summary counts of enabled and disabled managers for a specific widget.
Get SMS Statistics
Tool to retrieve statistical data about sms messages. use when you need summary counts of sms messages for a given widget.
Get Widget
Tool to retrieve details of a specific widget by id. use when you have a widget id and need its complete configuration.
Connect any two apps with Notis in the middle.
Zendesk and Callpage, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Callpage.