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Turn New Zendesk Users Into Scheduled Conversations

When a new user appears in Zendesk, give them a ready to use Calendly link for booking time with your team.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Create scheduling link

Create a single-use scheduling link. creates a scheduling link that can be used to book an event. the link allows invitees to schedule up to the specified maximum number of events. once the limit is reached, the link becomes inactive.

Why this helps

New contacts often wait for a separate scheduling message and disappear before a meeting is booked.

  • Reduce back and forth scheduling
  • Give every new contact a consistent booking path
  • Keep onboarding conversations moving

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Calendly once in Notis.
  • 2Create an automation and name the desired scheduling outcome.
  • 3Tell Notis to create a Calendly scheduling link for each new Zendesk user and prepare it for follow up.
  • 4Pick Zendesk New User Created as the trigger.
  • 5Choose a report channel and test with one real new user.

Questions about this workflow

Does this create a new Calendly event immediately?

No. It creates a scheduling link that the user can use to book a time.

Can I control how many bookings the link allows?

Yes. Describe the maximum number of events you want the link to allow in the instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Calendly. A trigger fires from one place; an action lands in another.

Zendesk triggers

Calendly actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel event

Permanently cancels an existing, active scheduled event by its `uuid`, optionally providing a `reason`, which may trigger notifications to invitees.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create an invitee no-show

Marks an invitee, identified by their existing and valid uri, as a 'no show' for a scheduled event.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Create One-Off Event Type

Creates a temporary calendly one-off event type for unique meetings outside regular availability, requiring valid host/co-host uris, a future date/range for `date setting`, and a positive `duration`.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Create scheduling link

Create a single-use scheduling link. creates a scheduling link that can be used to book an event. the link allows invitees to schedule up to the specified maximum number of events. once the limit is reached, the link becomes inactive.

ActionInstant

Create share

Creates a customizable, one-time share link for a calendly event type, allowing specific overrides to its settings (e.g., duration, availability, location) without altering the original event type.

ActionInstant

Create single use scheduling link

Creates a one-time, single-use scheduling link for an active calendly event type, expiring after one booking.

ActionInstant

Create webhook subscription

Creates a calendly webhook subscription to notify a specified `url` (which must be a publicly accessible https endpoint) for selected `events` within a given `organization` and `scope`.

ActionInstant

Delete invitee data

Permanently removes all invitee data associated with the provided emails from past organization events, for data privacy compliance (requires enterprise subscription; deletion may take up to one week).

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Calendly, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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